Late Policy

At The Hair Lair Studio, I do my best to accommodate everyone. Of course, life happens. Traffic, weather, accidents, etc. - I get it.  If you are running late please call and make me aware. I want to be able to provide then desired service in its entirety. I will try my hardest to accommodate the services scheduled, however after 15minutes your appointment is subject to change depending on my discretion. Please understand this is never a ‘punishment’ it is only to prevent overlap into the rest of the appointments within the day. I thank you in advance for your consideration! *please leave enough time for parking and to find my suite within Sola Salons.

Cancellation Policy

Please be considerate when cancelling or rescheduling appointments, as they can take up a significant amount of time. I do require a credit card upon booking any appointment online or over the phone. In the event that you need to cancel or reschedule an appointment I do ask that you kindly give at least a 24 hour notice. If the appointment is cancelled before the 24 hour mark no charge will be made. If an appointment is cancelled or rescheduled  within the 24 hour mark a 50% charge will be incurred. If you fail to show for your appointment, I will charge a full 100% of the services booked. 

Service Policy

I take pride in my work. Above all else I want you to love the way you look and feel after your services. If for any reason you are dissatisfied with your hair or your service allow me to make the proper adjustments. Please contact the salon within 14 days of your service.  After 14 days a complimentary adjustment will not be considered, and additional service / product fees may result. I do not provide refunds on services or products.      

Located across South Park mall. With in Sola Salon. (Park left of building 6324, walk in where you see Sola Salon, and look for Suite 120 “The Hair Lair Studio”